How we help

Services

Six practical things we do, depending on where you are. Pick the one that fits, or just tell us two things in your week that drain your time and we'll figure out the right starting point together.

Pick what fits

Six things we do, depending on where you are

Each one has its own page with the detail. If you're not sure which fits, the answer is usually the one-to-one consultancy or a 20-minute chat to work it out.

AI training for your team

Practical, confidence-building training in ChatGPT, Copilot, Claude, Gemini and safe workplace AI use. Built around the actual work your team does, not generic theory.

Go to AI training page →

AI tools training (ChatGPT, Copilot, Claude, Gemini)

If you're comparing tools, planning a rollout, or want role-based training, this is the page. We help you pick what fits and train each team on the bits that matter to them.

Go to AI tools training page →

Digital tools that earn their keep

We look at how you work now, find the bits that waste time, and replace them with something better. No grand "transformation programmes." Just sensible changes that pay back quickly.

Go to digital transformation page →

AI safety & policy support

Use AI without falling foul of GDPR, the EU AI Act, or your own customers. We draft the policy, set sensible boundaries, and train your team to use AI responsibly. Proportionate to your size.

Go to AI governance page →

Free community AI sessions

Free AI introduction sessions for local groups, charities and community organisations. No agenda, no pitch, just an hour of friendly questions and answers.

Go to community AI training page →

Business tools setup

Replace scattered emails and WhatsApp with Slack, Notion and ClickUp. Set up properly, with training, so your team actually uses them and the boring admin stops eating your week.

Go to business tools page →
Service 01

AI training for your team

Knowing where to start with AI can feel like another item on the list. We show your team which AI tools actually fit your business (ChatGPT, Copilot, Claude, Gemini, whichever) and how to use them safely on the work they already do. No tech background needed.

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    A quick look at where AI would genuinely help your week
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    Hands-on training with ChatGPT, Copilot, Claude, Gemini and others
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    Safe, sensible use built around what your team actually does
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    Specific automation opportunities spotted in your workflows
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    Follow-up support as the tools change (and they will)
More on AI training →
ChatGPT Copilot AI Search Analytics Practical AI training for your team No technical background required — just curiosity
BEFORE AFTER Automated ✓ Time saved per week after transformation 75% Before: 4hrs wasted on manual processes weekly
Service 02

Digital tools that earn their keep

"Digital transformation" is what big firms call it. For a small business it's simpler: we look at how you work now, find the bits that waste time, and replace them with something better. Boring, quietly useful, built around your week.

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    A proper look at your current processes and tools
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    A simple plan, sized to your goals and budget
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    Process and workflow tidying that pays back quickly
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    Help picking and setting up the right tools
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    Bringing your team along, not pushing it on them
More on digital tools →
Service 03

Workshops for business owners

Learning AI alongside other business owners is one of the best ways to actually get comfortable with it. Our workshops are practical, hands-on sessions where people bring real problems from their week and leave with a working solution. No prior tech knowledge needed.

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    Beginner-friendly AI workshops, run in plain English
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    In-person events at venues across the North East
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    Online sessions when in-person doesn't fit your week
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    Bespoke team training built around your business
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    Industry-specific sessions when there's enough interest
Ask about workshops →
AI for Your Business — Workshop ✓ Understanding AI tools ✓ Hands-on practice ✓ Q&A with experts North East England Business Owners — Learning Together Upcoming Events →
Discovery Chat Understand your needs Tailored Plan Built around your goals Implementation Hands-on support Flexible packages — from single sessions to ongoing monthly retainer support
Service 04

One-to-one consultancy

This is the one most clients start with. Tell us two things in your week that drain your time. We'll come back with how AI can take them off your plate. You don't need to learn anything, set anything up, or have an opinion on which model is best. That's our problem, not yours.

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    A proper look at the bits of your week that eat your time
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    Specific AI solutions, designed around your business
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    Tool selection and setup done for you
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    Regular check-ins to keep it working as things change
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    Single sessions, project work, or monthly retainer
Book a 20-minute chat →
Service 05

AI safety & policy support

Use AI without falling foul of GDPR, the EU AI Act, or your own customers. We draft the policies, set up safe testing environments, and train your team to use AI responsibly. Proportionate to your size, not corporate over-engineering.

AI Safety Training & Sandboxing
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    AI safety awareness training for leadership teams and staff
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    Sandboxed testing environments before live deployment
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    Identifying and mitigating AI-related risks in your workflows
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    Data handling and privacy best practices with AI tools
AI Policy Support
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    Custom AI use policies tailored to your organisation
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    Guidance on GDPR compliance and the EU AI Act
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    AI governance frameworks and accountability structures
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    Ongoing policy review as regulations and tools evolve
Ask About 1-to-1 Consultancy →
SANDBOX AI Test Env AI POLICY ✓ GDPR Ready EU AI Act Responsible AI from day one Policies, safety training & governance built for your business
How we work

Four steps, no faffing about

This is how most jobs run, whether it's a one-off workshop or a six-month piece of work.

1

Twenty-minute chat

You tell us two things in your week that drain your time. We listen, ask a few questions, and tell you honestly whether AI can help. No pitch, no pressure.

2

Simple plan

If there's a job to do, we come back with a one-page plan. What we'll build, what it'll cost, how long it'll take. Nothing more complicated than that.

3

We do the work

We set it up, train the team, sit with you while you use it for the first time. You don't need to learn anything you'd rather not. That's our problem, not yours.

4

Check in, tune up

A few weeks later we check the thing is actually working in your week. We tweak what needs tweaking. We stay in touch as the tools change.

Real client work

A few examples of what this looks like in practice

Three small businesses we've helped recently. Real problems, specific solutions, time given back.

Trades & home services

AI receptionist for a local gas engineer

A self-employed gas engineer was missing calls throughout the day while out on jobs, losing customers with no way to follow up. We built an AI phone agent that handles his incoming calls when he's unavailable, asks the right questions to understand what each customer needs, and sends him a clear daily summary of every contact made.

  • What we built: AI voice receptionist that qualifies callers and captures job details
  • The result: no more missed opportunities. He ends every day knowing exactly who called and what they need.
Hospitality & food service

Smarter stock and social media for a local café

A local café was over-ordering slow-selling items, struggling to keep up with online reviews, and missing out on social engagement. We built two connected tools: a weather-aware stock ordering system that adjusts orders based on the forecast and flags items that aren't moving, plus an AI review analyst that reads social media feedback and drafts ready-to-approve responses.

  • What we built: AI stock ordering with weather forecasting, plus AI review response drafter
  • The result: less waste, smarter ordering, and a significant improvement in social media engagement
Hair & beauty

Automated social and appointment reminders for a hair salon

A busy hair salon wanted a more consistent social media presence but didn't have time to manage posts or respond to reviews manually. We set up automated social media content alongside AI-drafted review responses. The biggest win came from the AI appointment reminder system, which led to a significant drop in no-shows.

  • What we built: automated social posts, AI review responses, and smart appointment reminders
  • The result: a much stronger online presence and a large reduction in missed appointments

Not sure which one fits?

That's fine, most people aren't sure when they get in touch. Tell us two things in your week that drain your time and we'll work out the right starting point together. Twenty minutes on a call, no pitch, no jargon, no sales nonsense.

Book a 20-minute chat →